Policies

Privacy Policy

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We value the trust you place in us. Sweetea.in ensures the privacy of the visitors to the site “ www.sweetea.in ”. We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. If you use any Sweetea Service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. This Privacy Policy applies to the site www.sweetea.online only and does not apply to other web sites to which we link.

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Our promise to Sweetea visitors

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It is necessary for the visitors to complete registration process to avail sweetea services. We collect few of your personal details like name, mobile number, mail id, address and credit or debit card details. This is done in a motive to provide you the service at our best. Once you complete your registration you have opted in to receive email communication from us. Sweetea has created an Internet database to allow consumers to store their shipping and billing information, track the status of their order, list previous orders and retain email preferences. You can change the preference of receiving notification or edit your registered information at anytime in “My account” tab.

There are times when you may provide information to us voluntarily. This occurs when you provide your feedback to us though e-mails, return forms, letters or telephone calls. We use this information to respond to your query and to keep track of customer feedback.

In addition, through the Site, we automatically gather certain information about the use of the Site, such as how frequently certain areas of the Site are visited, including through the use of cookies, web beacons and other technologies. Most browsers can be set to prevent cookies or to notify you when one is being placed. However, cookies are necessary to access the Site.

Sweetea doesn’t sell or share your personal information with any third parties without your written consent unless required to do so by law.. We will share your personal information internally with staff who process your order or to carry out your instructions regarding the receipt of marketing information.

We reserve the right to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction.

We use non-personally identifiable information in the aggregate, so that we can improve the Site and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

If you find that any information we are holding on you is incorrect, please write to us. To receive or discontinue the sms or email notification services, kindly write to us on hi@sweetea.in as soon as possible. We will be resolving it promptly.

 

How we protect your information

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In order to make every effort to ensure that your experience at sweetea.in is secure, we use encryption technology to protect you against the loss, misuse or alteration of your personal information. When you fill out any contact forms or access your account, a secure server encrypts all of your information through the use of Secure Socket Layers (SSLs).

To be sure you're browsing secure pages for transactions, check your Web browser's status bar (located at the bottom of the window) for the closed padlock icon. This icon appears in your web browser to tell you that you are viewing a secure web page. Also, all browsers display an "s" after the "http" (https://) in the Web site address to indicate that you are in a secure environment.

 

Disclaimer

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The information contained in this website is for general information purposes only. The information is provided by "Sweetea.in" and whilst we endeavor to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website

Sweetea retains copyright in the website and all the current and future content like images, trademark logo and the information displayed in the website are owned by Sweetea Food and Beverages (Formerly PMT BIO PRODUCTS). Violating the user agreement will leads to termination of your account and punishable. Copyrights Sweetea, Coimbatore, India. Any health statement provided in the website has not been evaluated by food and drug administration or any statutory authority. The products in the website are not intended to diagnose, treat and prevent or cure any of the diseases. The contribution of the products to diet must be seen in the context of general healthy lifestyle.

Note:

  • Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

  • By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

  • By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

    Terms and Conditions (User Agreement)

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    www.sweetea.in is a website run by Sweetea Food and Beverages(Formarly PMT BIO PRODUCTS), India ( the “Website Owner”). The Website Owner, including subsidiaries and affiliates (or "we" or "us" or "our") provides the information contained on this Website or any of the pages comprising the Website to visitors ("Visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these Website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website. Please read this agreement carefully. By browsing, accessing or using this website or by using any facilities or services made available through it or by transacting through or on it, you are agreeing to the terms and conditions that appear below (all of which are called the "Agreement"). This Agreement is made between you and us.

    • Sweetea may suspend the Website for any reason whatsoever, including but not limited to repairs, planned maintenance or upgrades, and shall not be liable to you for any such suspension.

    • Sweetea reserves the right to make any changes to the Website or to discontinue any aspect or feature of the Website without notice.

    • In the event that Sweetea, in its sole discretion, considers that you are making any illegal and/or unauthorized use of the Website, and/or your use of the Website is in breach of these Terms, Sweetea reserves the right to take any action that it deems necessary, including terminating without notice your use of the Website and, in the case of illegal use, instigating legal proceedings.

    • The visitors need to register to the website to avail the services or features mentioned in the website. We may change registration requirements from time to time.

    • The users must agree not to post or send any unlawful content to the website. You remain liable to any third party for your comments and sweetea will not be liable for any third party for the content of your comments.

    • In payment you must use your own banking service. Swetea will not be responsible for any fraudulent usage of credit card or online payment used for placing an order.

    • By placing an order to purchase Products (Order) through the Website, you warrant that, you are legally capable of entering into binding contracts and you are at least 18 years old.

    • By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy.

    • Once you place your order, you will be receiving an email acknowledging from sweetea. It doesn’t mean that your order is accepted. You will be receiving email notification once we confirmed the order and will be notified every step in the process of delivery like dispatch status, delivery status and confirmation after delivery.

    • External links are provided for user convenience and its usage or reliance is at users own risk.

    • Promotion Policy-Promotion Offer valid Short Time Kindly keep check availabilty

       

      What are the delivery charges?

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      Delivery charge varies with weight, Distance like (Local, Region, National).

       A minimum delivery fee of 70 may be levied for orders below 700. Delivery charges for orders above  700 might be processed at free of cost.

       

      How Do You deliver?

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      Sweetea.in (Sweetea Food and beverages)) generally Ready to ship the Product within the 2-3 Business days exclude public holidays and Sundays.

      Depends to Courier Partner may vary timeline 5 to 10 Days to reach your Address.

      All This process Depends to Courier partner. Once Product is Ready to Ship we will Inform  you  The Courier partner Name with Tracking Number Via mail/SMS/WhatsApp.

       

      I need to return The Product, how do I arrange for a pick-up?

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      Returns are Not accepted. We are Dealing in Food and Beverages.

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      If in case the product Quality not Satisfied?

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      Kindly Communicate with our Team (via call/mail/whatsApp) and we will Ready to Sort Your Quality issue.(May be  we will arrange  new product freely to dispatch your address)

       

      Damaged Products While Delivery?

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      For this is Rare scenario, kindly communicate with our Team (via call/mail/whatsApp) with Valid Reason and Damaged Product Photography Mandatory to share us. Our Team Review And Proceed further necessary Action.

       

      Does Sweetea  deliver internationally?

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      Yes,  check global store sweetea.online.

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      Deals and Special Offer, promotion Offer and Free Shipping Its Applicable on Specific time. Not on all the Days.

      This policy is subject to change any time without intimation.

      if any Queries 

    • Promotion offer valid only